Terms & Conditions

Last updated: January 2026. This document is a sample and should be reviewed by the business owner before publishing.

1. Acceptance of Terms

By using the ServiceNow website and booking services, you agree to these Terms & Conditions. If you do not agree, please do not use the website or our booking services.

2. Nature of the Service

ServiceNow is a booking and enquiry platform that connects customers with suitable mechanical service professionals for repair, installation, and maintenance work.

  • Service bookings are requests only. Appointments are not automatically confirmed.
  • The service team coordinates with you on WhatsApp to confirm availability and charges before any work is scheduled.

3. Pricing and Estimates

  • Prices shown on the website are indicative starting prices.
  • Final charges depend on inspection, parts required, location, and job complexity.
  • Any estimate provided in writing before work begins should be treated as an estimate; final invoicing reflects the work completed and parts used.

4. Bookings via WhatsApp

  • Bookings are coordinated through WhatsApp at 9998886661.
  • By submitting a booking request you are not confirming an appointment; our team will respond with availability and details.
  • You should share accurate contact details, location, and problem descriptions so the team can respond correctly.

5. Customer Responsibilities

  • Provide safe and reasonable access to the equipment that needs service.
  • Inform the team of any safety hazards at the service location before the visit.
  • Confirm the scope of work and charges before service begins.

6. Warranties and Guarantees

Any warranty offered on repair work is communicated in writing by the service team for each job. ServiceNow and our partners are not liable for: equipment damage caused by misuse, pre-existing conditions not disclosed, or problems arising after work that are unrelated to the service performed.

7. Liability

To the extent permitted by law, ServiceNow and its service professionals shall not be liable for indirect or consequential losses. Our total liability for a service is limited to the amount you actually paid for that service.

8. Intellectual Property

Content on this website, including text, branding, and graphics, is the property of ServiceNow unless otherwise stated. You may not reproduce it without permission.

9. Changes to Terms

We may update these Terms from time to time. Continued use of the website after changes means you accept the updated Terms.

10. Contact

  • WhatsApp: 9998886661
  • Phone: 999 888 6661
  • Email: hello@servicenow.example.com
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